CovertAgent, LLC. Terms Of Service

We’re excited to have you onboard and can’t wait to get started on your new CovertAgent service! Before we begin, please review this easy to understand service agreement and let us know if you have any questions.

Managed Monthly Service Plans Include:

Managed Update/Change Service within a "reasonable max" amount of work @ $30 per hour. Example, if you are paying $149/month a "reasonable max" amount of work would be 5 hours ($150 / $30/hr.) within the month.

In addition, the following is included...

CovertAgent Phone, Chat, and Email Support
FREE IDX *unless your mls charges for it
Managed Hosting
Access to product webinars
Access to our Facebook Group
Potential to be featured on CovertAgent
No service contract

Managed Monthly PPC/SEM Plans Include:

CovertAgent Phone, Chat, and Email Support
Ad creation, ad monitor, bid adjustment, and optimization
No guarantee of expected results, we just do our best based on our expert knowledge of ppc and social media advertising.

All other offerings are sole products or services and do not include any management.

Refund Policy:
100% Money Back Guarantee if you are not completely satisfied and wish to cancel during your first month of service.

Cancellation Policy:
Client may terminate Services with a written notice. The effective date of cancellation will be immediate upon the date of CovertAgent’s receipt of written notice to terminate or cancel the product or service. Your service will continue until the end of your billing cycle since there are no refunds prorated or such.

Client agrees that there is NO REFUND of monthly fees or monthly additional services fees incurred or paid by Client prior to cancellation date.

Client agrees that all fees incurred and billed prior to cancellation date are valid and Client agrees to pay.

Requests for cancellation of Services should be sent to the following email address: sales@CovertAgent.com

Failed Billing:
Client agrees to pay $25.00 restoration/late fee if billing fails after the third try (inital billing, day 3, and day 7).

By submitting payment, design instructions, and or interacting with CovertAgent you accept CovertAgent’s Terms of Service.

Contacting Us
If there are any questions regarding our Terms of Service, you may contact us using the information below.
Phone: (888) 604-4334
Email: sales@covertagent.com