Frequently Asked ?’s

General Questions

NO, but we do offer a 100% Money Back Guarantee if you are not completely satisfied and wish to cancel during your first month of service.

No, we don't have any term contracts. The only thing you are bound to are our Terms of Service which explicitly states what you are getting and our responsibilites.

Managed clients get the best of everything! A Semi-Custom to Custom Website, CRM with Unlimited Contacts and all of our features, Free changes and Automatic upgrades performed by the CovertAgent Team and Concierge Support. Self Managed clients get an initial design/setup of their website and then manage all themselves. Free Hosting, CovertAgent CRM included, but CRM and IDX may be limited to the subscribed plan.

Click on any Get Started or Signup Free button. You’ll be directed to complete registration of your CovertAgent account. After creating your account, we will be in contact to get you started with the product or service of your choice.

During account registration, we ask for your credit card to reduce spam and verify your authenticity. There is NO Charge when creating your account.

You will be charged only after an Account Manager has answered any questions you might have and verified which product or service you are signing up for.

As we add MLS’s we can add more agents. Doing so for free allows us to continually expand into new areas and acquire new agents on the platform. Our MLS IDX team specializes in RETS and custom builds each according to the latest standards. There’s no iFrames or 3rd party links to listings. YOU get the value of the links that add to your long term SEO goals.

Your site is hosted on a professional grade server hosting environment with CDN deployment on Amazon AWS. In addition, your site is backed up daily to ensure you never have to worry.

There are most certainly no hidden fees. Nada

Managed Agent Questions

We understand as a Real Estate Professional you are busy. Who has time to manage their website and do all the other things that need to be done? Not many agents can tackle everything required of them so, at CovertAgent we take the website responsibility away and let you focus on what you do best.

YES, everything you need is included and WE manage everything from the design, content, updates, changes, personal listings and more. You can add on Social Management, Blogging, SEM Management services to really set yourself free.

Self-Managed "CoverAgent" Questions

Self managed CovertAgent websites are Semi-Custom and we do the initial Design and Setup of all pages.

YES, it's the same as choosing one from our website. Our CRM and CA Admin can be applied to any design.

Self-Managed "WP" Questions

With Wordpress themes you are getting pages that are already laid out and ready for live content. We HOST your wordpress website, complete the INSTALL and THEME setup with DEMO content and let you do the rest. It is your job to change the content and modify everything you want to be changed. We will guide you through the process but we don't actually do any of the changes for you.

We can and do, but work we complete is charged at $45 per hour.

Broker Questions

Choose the Broker Plan that best suits your needs and include yourself and 3 Agents. Each additional agent is $50/month up to 10 added agents. The monthly rate per agent drops when you hit 10 total agents ($40/agent) or 20 total agents ($30/agent).

Any agent can purchase a Managed Agent website at the discounted rate of $50 per month. They will have their own admin and access to our team for changes. Leads are then automatically added to the Brokers CRM with settings to allow the Agent to keep and be assigned to those leads or distribute a few different ways (RoundRobin or Evenly).